Wisconsin Assembly for Local Arts - Programs & Services

Programs & Services

ArtsJobs

Posted 2-7-2005

Positions at Ten Chimneys, Genesee Depot
Full-time seasonal positions – 40 hours per week. $8.00 per hour.
Responsibilities include: taking calls from prospective tour guests, offering information, graciously answering questions, booking tours using scheduling software, and preparing confirmation letters. Other tasks may be assigned as needed to support the mission and vision of Ten Chimneys Foundation. Because of the highly public nature of this position, a warm, gracious personality, excellent customer service skills, and a positive attitude are essential.
· Position 1: Monday through Friday, March-September.
· Position 2: Tuesday through Saturday, June through August.

Applicants: Please send a current résumé and cover letter to:
Stacie Folgers, Reservations Manager
Ten Chimneys Foundation

Tour Assistant, Shuttle Driver
Part-time seasonal position – variable hours. $8.00 per hour.
We are looking for a single individual to be trained for both positions. In most circumstances, seasonal employee will only serve in one position or the other on any single day. Tour Assistant is responsible for managing the flow of the tour schedule, including checking in volunteers, keeping in contact with the front desk regarding guest issues, communicating with the shuttle driver and calling guests together for their tours at the proper time. Shuttle Drivers are responsible for driving guests in our shuttle between the Program Center and the Historic Estate at the beginning and end of their tours, staying in constant communication with the tour assistant via walkie talkie so that guest transport is smooth and gracious. Because of the highly public nature of this position, a warm, gracious personality and positive attitude is essential. Proactive fulfillment of guest needs is a must.

Hours are part time and vary, but will most likely include almost all Fridays and Saturdays during the season. (This may have some flexibility based on current seasonal staff availability.)
Tour Assistants usually work from about 9:00am-3:00 pm and Shuttle Drivers from 9:00am-5:00pm, with some variation dependent upon the tour schedule for each day.
The season will run from April 12-November 12, 2005.

Applicants: Please send a current résumé and cover letter to:
Terri Plewa, Associate Director of Program
Ten Chimneys Foundation

The Northeast Wisconsin Arts Council seeks a seasoned arts professional to serve as Executive Director of this recently restructured organization. Duties will include developing and executing Arts Council programs; including memberships, the Arts Grant program, scholarships, and the public art program; and working as a liaison with arts organizations, artists and the community at large. This position will also work with the Board to secure funds to support other NEW Arts Council programs, and maintain a cooperative relationship with Arts Events Inc., the Arts Council’s subsidiary which will now manage Artstreet, Arti Gras, and other arts and cultural events.

Qualifications include: Minimum 3-5 years in arts management, with director-level experience highly desirable. Bachelor’s degree in related field; training or coursework in arts management desirable. Evidence of a high level of community involvement, fund-raising and marketing experience preferred.

Compensation: Competitive salary and benefits package to be negotiated, commensurate with qualifications and experience.

Search Committee
Ellen Rosewall.

Applications may also be faxed to (920) 435-3582 or e-mailed to rosewale@uwgb.edu. Deadline: First screening of applicants is February 4, 2005. Position will be open until filled.

Posted 1-5-2005

Arts Administration Assistant
Artists Working in Education, Inc., Milwaukee
Artists Working in Education has an immediate opening for a part time Arts Administration Assistant. This is a great opportunity for an artist with advanced computer skills who wants time to devote to his or her own creative work.

I. Assist with Art Project Coordination: The assistant, under the supervision of the Executive Director, will order supplies, prepare and mail contracts with schools and artists, as well as type schedules and other materials as assigned. S/he will compile results of evaluation tools, surveys and interviews. S/he may travel to participating summer park sites or schools to photograph AWE art residencies in progress and conduct student interviews.
II. General Office: The assistant will maintain office files consisting of correspondence, contracts, board minutes, photographs and non-print media. S/he will maintain the organization’s databases, and prepare mailings.
III. Other Duties as Assigned: The assistant will support the Executive Director and the board by distributing promotional materials and completing other duties as assigned.

Experience: Advanced computer skills necessary, including working knowledge of Microsoft Word mail merge and Excel spreadsheet functions. Must be detail oriented and possess a high degree of accuracy.

Skills: Excellent communication skills and ability to work independently required.

Artists Working in Education, Inc., is a nonprofit organization whose mission is to provide youth in the Milwaukee area with arts enrichment programs to enhance human potential, advance learning and cultivate community.

Executive Director
Thrasher Opera House, Green Lake
Type of Position: Full or part-time professional, salaried
Target starting date: April 1, 2005 at the latest. (Interested candidates should submit application now; review of candidates begins immediately. Search open until position is filled.) To apply, please send cover letter, resume, three references, and a writing sample to Steve Yeomans, president.

About the Organization: The Thrasher Opera House Corporation was founded in 1998. The opera house was built in 1910, and restored and reopened for the community in 1997. It is on both the National and Wisconsin Registers of Historic Places. The corporation launched a major Capital Campaign in 2001, with a goal of over $300,000 and involving the purchase of the opera house building. In just three years the corporation has made many more improvements to the building, and has less than $40,000 remaining to pay on the mortgage. The corporation presently employs a part-time Executive Director and a full-time Administrative Director. There is an active 18-member Board of Directors, an Advisory Board of 17, and a strong and loyal base of many additional volunteers.

The responsibilities of the Executive Director are to oversee the operations of the Thrasher Opera House and to provide the leadership that will insure its continued success and growth, fulfilling the objective of the mission statement by promoting the arts, providing a community gathering place and preserve the historic Thrasher Opera House. Duties and activities listed below are an outline of major responsibilities and are not necessarily a complete list.

Public Relations and Marketing
Represent the Thrasher Opera House to the public.
Develop and foster positive relationships with members, businesses, service organizations, educators, government officials, artists, and other arts organizations.
Further the name of Thrasher via advertising and news media, with assistance from the marketing committee.

Development
Direct all fund-raising for Thrasher Opera House Corporation, including annual “Gala” with assistance from fundraising committee.
Coordinate and inspire board and advisory board participation in the effort.
Research and apply for grants for program and operating support.
Research, obtain and facilitate concert sponsorships with assistance from finance committee.

Ongoing Operations
Develop and achieve all budget and financial plans.
Determine, in conjunction with other staff, agendas for board meetings.
Oversee preparation of monthly financial statements.
Oversee good financial reputation of Thrasher Opera House (maintain proper bank balances, payment of bills, etc.).
Coordinate quarterly and annual reports with accountant.
Work with all board committees of TOH corporation, advisory board and volunteers.
Oversee/respond to all communications with TOH: mail, phone, email, website, renters, news media and other public relations sources.

Responsibility for Programming and Building are the other two main categories, and may be covered by current Executive Director who is willing to stay on in such a capacity, depending on negotiations with the new Executive Director.

Program (with assistance from Program committee)
Coordinate calendar and requests for building use or programming.
Search out program possibilities (Midwest Arts Conference, WPN, referrals, mail).
Negotiate and draw up contract for artists.
Determine ticket prices for events.
Negotiate and contract with renters: Green Lake Schools, GL Festival of Music.
Coordinate lighting, audio and any other needs for particular programs.
Help coordinate volunteer needs.
Coordinate concessions and catering services.
Help coordinate ticket sales.
Prepare building for each event.

Building
Coordinate building care and maintenance: sidewalks, doors, lights, heat, etc.
Coordinate building use and cleaning needs.
Provide presence during events to meet needs of artists, audience or volunteers.
Respond to emergency needs.
Coordinate with Green Lake Festival of Music (owner) on grand piano use.

Posted 12-21-2004

Development Director
Oshkosh Opera House Foundation, Inc.
Oshkosh Opera House Foundation, Inc., the nonprofit corporation that leases, operates and programs the 660-seat, circa 1883 Grand Opera House, seeks a development director to lead and expand the fundraising programs of a growing organization.

Following a 2003-2004 organization-wide restructuring, a basic but effective fundraising program managed by the executive director was established to meet immediate needs and become the platform from which a dedicated development professional, when hired, could launch a comprehensive program. We now seek that person. Reporting to and working extensively with the executive director, the successful candidate will be responsible for prospect research; soliciting individual contributions; writing foundation and government grant applications; creating and selling event sponsorships; producing benefit events; and creating planned giving and endowment campaigns.

The successful candidate will have relevant related experience, and demonstrate quantifiable success over at least 5 years of progressively more responsible positions in the nonprofit arts field or in similar situations. Excellent written and oral communication skills, people skills, and a bachelor's degree are required. We seek a unique candidate whose work rises above the usual standard. This is a full-time, senior position on a hardworking, lean staff, requiring dedication and commitment.

Posted 12-20-2004

ASSISTANT HOUSE MANAGER (HOURLY)*

NUMBER OF POSITIONS: 2 (one position works weekdays and the other position works evenings/weekends)

GENERAL RESPONSIBILITIES: This is lead public assistance and customer service work performed during Overture Center events. The work involves coordinating and overseeing the activities of a team of ushers (hourly and volunteer) in various areas of the center and performing other coordinative functions in the absence of the Night Manager and Patrons Services Manager. Supervision varies between working directly under the Patron Service Supervisor at an event to working independently and being reviewed for overall results.

EXAMPLES OF DUTIES AND RESPONSIBILITIES: Perform house management duties. Oversee front of house operations. Gather event information, organize related event materials and communicate information to usher staff. Lead and direct activities of paid and volunteer house staff and provide guidance and correction as needed to ensure patrons receive excellent customer service. Monitor theater activity, enforce policy, handle and resolve conflicts with patrons and respond to emergency situations. Coordinate with technical staff, maintenance, ticket office staff and outside agencies to ensure smooth operation. Communicate with these departments to solve problems. Manage lobby concession sales including counting in and out, providing and briefing usher sales staff, balancing cash and settling events. Write event reports and incident reports. Communicate performance and procedural problems to supervisor and recommend changes. Perform administrative duties including assisting with planning of usher training and manual modification, interviewing new volunteer ushers, assisting with training ushers, advise on policy and procedural changes and personnel issues.

KNOWLEDGES, SKILLS AND ABILITIES: Knowledge of theater operations. Ability to lead, train, evaluate and correct hourly and volunteer staff in a positive manner. Excellent customer service skills and the ability to be courteous and friendly on a consistent basis. Ability to provide information and directions in a clear, concise and tactful manner. Ability to deal effectively with individuals and groups from diverse backgrounds. Ability to lead a team by example. Ability to following oral and written instructions. Ability to establish and maintain effective working relationships with a variety of permanent and transient event staff. Ability to think clearly and act appropriately in an emergency. Ability to pay attention to details, work quickly and accurately under time pressure and stressful conditions, and set the standard for others to follow. Ability to use a computer to enter data into event reports. Ability to climb stairs. Ability to read and comprehend coded tickets in dark theater using a flashlight. Ability to memorize seating and aisle locations of up to six theater spaces. Ability to stand for long periods of time with minimal breaks. Ability to lift up to 20 pounds (e.g., moving boxes of programs, rope stanchions, etc.). Ability to use a computer to enter data into event reports. Ability to maintain adequate attendance.

TRAINING AND EXPERIENCE: One year of responsible experience in the management, training and supervision of service staff in the entertainment and/or hospitality industry. Such experience would normally be gained after the completion of at least two years of related college or vocational school training. Other combinations of training and/or experience which can be demonstrated to result in the possession of the knowledge, skills and abilities necessary to perform the duties of the position will also be considered.

Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal law. Persons needing assistance with examinations should contact the City of Madison Occupational Accommodations Specialist at (608) 267-1156.

NOTE: The City of Madison Benefit Package is not included/offered with hourly positions.

Posted 12-16-2004

The ideal candidate for this position is a highly- organized, motivated self-starter who possesses strong interpersonal communication and writing skills, and is well versed in computer systems. Previous experience in arts non-profits is a plus, and duties will coordinate through the current Administrator and include, but are not limited to:

DEVELOPMENT
Assist with coordination/implementation of annual fundraising appeal (including but not limited to)
1. Composition and distribution of annual fund letter
2. Tracking of donated funds

Cultivate Development Process and Relationships
1. Work with board of directors to identify donors and determine contact persons
2. Build relationships with board members, volunteers, and major donors
3. Coordinate with board to initiate/follow up on donor contacts
4. Assist Finance Committee in endowment and other long-range development processes
5. Create computerized donor tracking system for donation follow-through

Organize and implement Musician Partnership Process
1. Seek donors to annually sponsor specific musicians
2. Help cultivate donor/musician relationship
3. Coordinate annual Patron/Musician party

Oversee Concert Sponsorship Process
1. Contact local patrons and business owners for concert underwriting
2. Create acknowledgement and thank you processes

Cultivate Volunteer Base
Working with volunteer committee, determine volunteer needs and build base of relationships/networks to meet those in-house needs

Assist With Grant Research and Writing
1. Research/develop new grant avenues
2. Coordinate grant writing with artistic director and administrator
3. Oversee follow-up documentation

Overview
1. Work with marketing committee and administrator to development and coordinate year-round marketing/public relations campaign
2. Write press releases and help administrator coordinate other print materials production/ distribution

1. Contact local businesses for display advertising
2. Coordinate ad collection and print deadlines with MSM administrator
3. Follow through with collecting revenue and donor stewardship

Assist With Event Planning
1. Work with administrator to plan, design, and implement processes for established and new concerts and/or events
2. This person will coordinate through the MSM administrator to serve as liaison with board of directors and assist with meeting preparation, minute taking, and follow-up action items

CONTACT FOR MORE INFORMATION:
James T. Berkenstock, Artistic Director: (847) 328-6028 or
jberkenstock@msn
Marcia K. Hoebreckx, Administrator: (920) 854-7088, or:
midsummersmusic@dcwis

Posted 12-2-2004

Responsibilities: Management of all development staff, functions and processes, including cultivation, solicitation, receipt and acknowledgement of all gifts to Madison Symphony Orchestra Inc. and Madison Symphony Orchestra Foundation Inc.:

1. Prepare the annual and long-range development plans with the Executive Director, the Development Committee. Plans will include goals, timetables responsibilities and methods.
2. In consultation with the Executive Director, hire, train and mentor staff reporting to the Director of Development.
3. Prepare government and foundation grant proposals. Meet agency requirements for documentation and reports.
4. Plan and implement the deferred giving program.
5. Supervise the special and major gifts program for contributions above $1,000.
6. Design, write and supervise the regular letter flow of the annual fund. This will include letters of solicitation and acknowledgement.
7. Supervise development record-keeping and database management.
8. Provide timely progress reports to the Executive Director and Development Committee.
9. Provide technical support to volunteers, including the Madison Symphony Orchestra League and the Board of Directors.
10. Schedule, notice, attend and record minutes of monthly Development Committee meetings.
11. Supervise all development hospitality events.
12. Other duties as may be assigned by the Executive Director.

1. Outstanding communications skills, oral and written.
2. Excellent interpersonal skills.
3. Knowledge of all aspects of fund raising, including major gifts, planned giving, annual giving and grantsmanship.
4. Word processing, spreadsheet and basic computer skills.
5. Team management.

1. Minimum of Bachelors Degree, Masters preferred.
2. At least three years experience in fund raising and development, preferably in a senior position.
3. Demonstrated success in proposal and grant writing and individual and corporate solicitation.

Posted 11-19-2004

We are an American Legion-affiliated community-based summer band comprised of various ages and musical abilities. Our performance schedule consists of nine outdoor concerts with one weekly rehearsal preceding each concert. Programs generally feature light classical selections incorporating vocal and/or instrumental soloists.

1) Prepare weekly program for nine public concerts of approximately one hour duration with assistance of band librarian.

3) Assign appropriate parts and chairs for all musicians based on input from section leaders.

Please submit your letter of interest and resume by January 5, 2005. A recent recording of your band's performance is encouraged but not required.

Posted 11-12-2004

Position Summary: The Annual Fund Manager will assist the FVS Board, Executive Director and volunteers in the development, implementation, management and evaluation of the annual fundraising program to meet an annual goal of $350,000. This position will assist in the planning and execution of all annual, sponsorship, endowment and planned giving programs as well as fund-raising events and donor benefits packages. This position will research and develop an annual grant application campaign to appropriate local, state and federal agencies as well as private foundations and corporations.

Duties and Responsibilities:
1) Assist in the planning and implementation of all phases of the Annual Fund campaign.
2) Manage the solicitation and acknowledgement process through database and records management. Oversee the maintenance of all donor files and records.
3) Assist in the development of a comprehensive case statement for the FVS, update annually.
4) Work with the Board and Executive Director to develop and implement new donor research, prospective individual and corporate donors and other new funding opportunities.
5) Research and prepare all grant applications. Research prospective grant opportunities; follow up each proposal.
6) Work with volunteers to plan and implement all fund-raising events and benefits.
7) Manage all Front of House activities at each concert; liaise with appropriate community volunteers and Fox Cities Performing Arts Center staff.
8) Manage the annual master development calendar including all activities, events, grants etc.
9) Support efforts towards soliciting in-kind contributions.
10) Assist in the preparation of all development publications including the case statement, direct mail letters, proposals, annual report, program book recognition, etc.
11) Assist in the development on an on-line giving program.
12) Assist in preparation of planned giving campaign, prospect proposals, arrange meetings, etc.
13) Staff the FVS Board Development Committee and service the FVS Board through note-taking and preparation, arranging calls and meetings with donors and prospective donors, prepare reports as requested.
14) Attend other civic and cultural events in the community as requested.
15) Handle Executive Correspondence relative to donor relations
16) Provide general administrative support including phone coverage, photocopying, filing, data entry, and general management and systems for the development office as required.

Application procedure:
Please submit a resume with cover letter describing interest, relevant qualifications and a list of at least three professional references to:

Posted 11-3-04

Director of Development
Performing Arts Foundation, Wausau
Purpose: Reporting to the Executive Director, the incumbent manages the day-to-day fundraising activities of the PAF, which include prospect research, coordination of volunteer solicitors, preparing grant and sponsorship proposals, and overseeing donor database and recognition programs.

Requirements of the position: Full-time salaried position. Regular office hours; evenings, weekends as required. Extensive public contact.

Major Responsibilities:
1. Performing Arts Fund Drive (PAFD)
- Serves as Staff Director of annual campaign, guiding, coordinating and facilitating the work of the Campaign Cabinet.

- Organizes and coordinates fundraising committees and teams, including workplace campaigns.
- Coordinates solicitations.
- Prepares and sends out solicitation materials, gift and pledge acknowledgements, meeting minutes and other campaign correspondence.

- Monitors and reports PAFD performance relative to goal.
2. Sponsorships, Advertising Sales and Grants
- Generating productive leads, researches prospective government, foundation and corporate donors.
- Prepares sponsorship, advertising solicitations (for house programs, ticket envelopes, etc.) and grant proposals.
- Monitors active grants/ad program/sponsorships to assure compliance; prepare interim and final reports, as appropriate.

3. Donor Database, Cultivation and Recognition
- Coordinates with finance office to assure proper and timely recording of PAFD payments and pledges.
- Prepares donor recognition correspondence for Executive Director.
- Assures donor recognition in programs, advertising, signage, etc.
- Maintains positive relations with PAF donors.
- Coordinates volunteer/donor events and meetings with the cooperation of the other staff.
- Works with board, staff and community members as appropriate, to identify and cultivate new prospects for future support.

Budgetary responsibility: Monitor and work within appropriate budgets. Seek bids or work with vendors to maximize service and utility while minimizing expenses.

Qualifications: Degree in Arts Administration, Marketing or related field preferred. Outstanding verbal & written communications skills. Experience with fundraising, grant management, marketing management and/or direct sales. Demonstrated capacity for teamwork, committee leadership and individualized customer service. Computer facility & database management experience.

About the Organization: The mission of the Wausau Area Performing Arts Foundation, Inc., founded in 1972, is to foster excellence in the performing arts in North Central Wisconsin. The P.A.F. is one of the most comprehensive not-for-profit local arts agencies in the Midwest, serving a region the size of New Hampshire and Vermont combined, touching 17 counties. Major programs include (1) management of ArtsBlock, a regional arts center in the heart of Wausau's historic downtown; (2) presentation of a well-respected season of professional touring performing arts events including the entertaining, the traditional, and shows designed to stretch the audience in a variety of ways; (3) coordination of a three-pronged arts education program including bus-in performances, artists in the schools and continuing education workshops for teachers; and (4) conducting an annual united Performing Arts Fund Drive benefitting the P.A.F. and six local producing organizations in music, dance and theater.

Posted 9-23-04

Position Title: Program Services Coordinator
Type of Position: full-time professional, salaried
Immediate Supervisor: Director of Marketing & Outreach

Target Starting Date: November 1, 2004, with a six-month probationary period (Interested candidates should submit application materials now. Review of candidates begins immediately. Search open until position is filled). To apply, please send cover letter, resume, three references, and a writing sample.

Qualifications: A Bachelor’s degree in Arts Management or a related field is preferred, but candidates should have some post high-school education/training. Candidates without a college degree should have at least the equivalent in professional training and experience in all of the areas in the statement of “position responsibilities” outlined below. Excellent organizational and communication/interpersonal skills (both written and oral) are necessary. Computer proficiency is strongly preferred.

Pay range: $23,500 to $28,000 commensurate with experience, plus benefits which include, but are not limited to, family health insurance coverage (75/25 employer/employee split), eight paid holidays and vacation.

Position Summary: Major duties include coordination of established volunteer corps, facility rental and event facilitation, house management/front-of-house coordination, school of the arts registration processing, artist hospitality, school show coordination, box office assistance, marketing assistance, and special event planning assistance/coordination. This full-time position requires someone who is willing to work a fairly flexible schedule since evening and weekend hours are often required.

Position Responsibilities:
1. Coordinates and facilitates growth of Center's overall volunteer program.
2. Oversees and evaluates all volunteer efforts related to Center programs and activities. Coordinates volunteer recruitment, maintains all volunteer record keeping, produces volunteer correspondence, and plans volunteer incentive and recognition programs.
3. Serves as the primary staff representative to the Volunteer Committee, a standing committee of the Center Board of Trustees. Represents Committee at monthly Trustee meetings, as needed.
4. Works in cooperation with all Center paid staff, ensuring that volunteers working in each area of the organization are functioning effectively and assessing volunteer satisfaction and accomplishments at all levels of the organization.
5. Facilitates all “front of house” activities as the organization’s resident “House Manager.” Plans and coordinates all activities in all public areas of the building including the theater seating area, all lobby and gallery spaces, and on occasion, the Rehearsal Hall. Audience service responsibilities include ensuring patron/guest safety and comfort, scheduling and training all house staff (ushers, ticket takers, asst. house managers, concessions and merchandising sellers, etc.) and assisting in the advance planning of all Center-sponsored and rental events. Serves as the primary “on site” host for all events held in the Center facilities.
6. Serves as the liaison to all beverage and catering services provided on the Center premises.
7. Assists with marketing and special event coordination duties as needed.
8. Serves as the assistant manager of the box office, thus supervising all box office operations in the absence of the organization’s Administrative Assistant. Assists the Box Office Manager with daily ticketing as needed.
9. Fulfills hospitality needs of incoming artists/companies for all Center-sponsored events including, but not limited to, food and beverage provisions and/or catering accommodations per artist/company contracts.
10. Serves as primary event planner/coordinator for non-theater events or activities (rental or Center-sponsored). Establishes advance meetings to assess needs and desires of rental clients. Works in conjunction with Center staff and all other parties involved with event logistics to ensure a seamless flow of communication and ultimately, successful events. Sends out routine post-event evaluations after all rental events.
11. Coordinates all school matinee performance reservations, attendance logistics, and feedback mechanisms.
12. Oversees all event-related merchandise sales conducted on the Center premises.
13. Coordinates all guided tours of the Center.
14. Works in conjunction with Building Custodian to facilitate complete physical set-up for events and activities (outside of the theater) including, but not limited to, all front-of-house needs (tables/chairs, etc.), and lobby displays.
15. Assists with facility scheduling and calendaring, as needed.
16. Serves as the registrar and manages operations for Center’s Community School of the Arts program including all such classes, activities, and performance ensembles, with a special emphasis on student and instructor relations.
17. Serves as the Center's "webmaster" - maintaining the organizational website and keeping it up-to-date with current event and class schedules.
18. Assists with annual playbook advertising sales and production of event playbooks, as needed.
19. Compiles and maintains a working House Manager’s Manual.
20. Coordinates concessions/beverage sales for all non-alcoholic events held at the Center.

Posted 7-6-2004

Executive Director
Wisconsin Youth Symphony Orchestras, Madison
Respnosible for all aspects of operation including rehearsals, concerts and tours; development and coordination of fundraising strategies; formulation and implementation of comprehensive outreach and marketing initiatives; program management and administration. The Executive Director also serves as staff support to the Board of Directors and provides leadership in setting strategic direction for the organization.

Successful candidates will have a bachelors' degree (masters preferred) in liberal arts or arts administration, with 4 yeras relevant experience working with both youth and adults. This is a UW-Madison academic staff position with competitive salary and fully University benefits package.

Interest applicants should send letter of interest, vitae and three letters of recommendation to:

Posted 6-28-2004

Volunteer Coordinator
Fox Cities Performing Arts Center, Appleton
Responsible for recruitment, training, scheduling and recognition of volunteers for all areas under the direction of the General Manager. Responsible for creating a fun and nurturing experience for those willing to give their commitment and time. Periodically serve as Manager on Duty at events to communicate with and understand volunteer responsibilities/issues and to help improve volunteer performance when necessary. Volunteers include work as ushers/ticket takers, greeters, coat check, education programs, special events, office help and miscellaneous. Responsible for record keeping, phone calls, scheduling – all volunteer tracking through the development of a comprehensive database.

ESSENTIAL FUNCTIONS:
· Promotes the Center’s volunteer program throughout the community to increase volunteer participation. Makes presentations throughout the community to increase volunteer pool.
· Develop written position descriptions for volunteer needs.
· Reviews and revises volunteer program policies and procedures as appropriate.
· Coordinates with all Center departments to determine volunteer staffing needs.
· Recruits, interviews and selects volunteer. Assists with usher orientation and training sessions.
· Supervises volunteer corps; evaluates performance of volunteers.
· Records and monitors volunteer time contributions.
· Develops motivational programs and annual recognition programs for volunteers.
· Maintains accurate and current database of all volunteers.
· Manages and promotes Center’s Tour Program, including the training of volunteer guides.
· Coordinates customer service and administrative staffing.
· Coordinates volunteer’s for Center’s special projects, as needed.
· Receives and responds to public inquiries regarding the volunteer program

QUALIFICATIONS:
This position requires excellent communication skills, knowledge of entertainment facilities for a variety of events and activities, and the ability to plan, assign and supervise the work of a moderately large group of semi-skilled and unskilled workers. Prior work experience with volunteer work force is essential. Computer literacy required. Working knowledge of Office – Word, Excel, Access, Power Point. Ability to work with minimal supervision. The Volunteer Coordinator needs to have the ability and willingness to work long and irregular hours. Other skills needed are the abilities to make quick and effective decisions, to communicate effectively both orally and in writing, to handle multiple and diverse tasks, to negotiate and otherwise communicate to influence others, to organize people and processes for successful implementation, to supervise and develop a team approach, and to anticipate problems or to identify them before significant impact on service delivery. Must enjoy working in a fast paced, dynamic environment while maintaining a sense of humor.

Interested candidates should send cover letter, resume and at least three references to:
Volunteer Coordinator Search

Event Services Manager
Fox Cities Performing Arts Center, Appleton
Under the general supervision of the General Manager, this position is responsible for the over-all management of the Center’s front of house operations including, concessions, ushers, valet parking and emergency medical services. Oversees and supervises the house managers and concessions managers.

ESSENTIAL FUNCTIONS:
· Meets with clients to determine event requirements regarding FOH issues.
· Provides quality customer service; receives and responds to customer inquiries, request for assistance and complaints.
· Works with facilities department personnel to ensure proper housekeeping, set-ups, temperature control, etc.
· Work with General Manager to develop departmental budgets.
· Works to ensure the mutual satisfaction of both the customer and the Center.
· Serve as a facility representative for events, develop detailed plans for events you planned and distribute same to facility personnel for implementation of all contracted obligations and conditions sufficiently in advance of event to insure professional execution.
Ushers & Volunteers
· Develops programs, policies and procedures to provide the highest level of customer service to guests attending events at the Center and assure the smooth operation and coordination of this department.
· Works closely with the Event Coordinator to determine user needs to assure that required and requested services are provided and/or available.
· Maintain complete and accurate event files on Event Service’s staffing levels, expenses, show/event requirements, first aid and incident reports and client/vendor contacts.
· Acts as liaison with other departments regarding facility policies and operational procedures as it relates to upcoming performances and events.
· Responsible for assuring the comfort and safety of guests by developing and maintaining an emergency management plan and evacuation procedures and delivering current knowledge to all Center personnel.
· Complete house reports at end of event and incident reports in the event of a medical or other emergency.
· Responsible for departmental staffing including interviewing, hiring, training, directing, appraising performance, and disciplining.
· Responsible for overseeing the development and implementation of guest service policies, procedures and programs including, training and manuals for volunteer ushers (in cooperation with the Volunteer Coordinator), front of house management, food and beverage staff, and valets.
Food & Beverage
· Responsible for professional working relationship with approved Center caterers.
· Collect percentage of gross food sales and secure money.
· Responsible for FOH merchandise settlements.
· Supervise quality control of all concessions.
· Ensure that the regulations of the Liquor Commission and Health Department are adhered to.
· Create, update and revise reports based on consumption, expense and revenue and submit to Finance Department.
· Responsible for monthly inventory and reporting of same.
· Responsible for regular and timely bank deposits for concession and merchandise sales, submitting appropriate reporting to the Finance Department.
· Apply for Special licenses and permits when necessary.
· Obtain and have in possession at all events a valid certificate indicating the successful completion of an examination and server training program approved by the Health Department.
· Work with Concession Manager’s to create and promote specialty bar drinks and featured wines.

QUALIFICATIONS:
· Three years customer service and general management experience, preferably in the hospitality industry.
· Three years administrative experience.
· Ability and willingness to work long and irregular hours.
· Ability to make quick and effective decision.
· Ability to communicate effectively both orally and in writing.
· Ability to handle multiple and diverse tasks.
· Ability to organize people, tasks and processes to ensure a smooth event.
· Ability to supervise volunteers, and develop a team approach.
· Ability to operate basic office equipment such as copier, fax machine, telephone, computer and printers.
· Working knowledge of Microsoft Outlook, Work, Access, and Excel.
· Ability to anticipate problems or identify them before significant impact on service delivery, expenses or revenues.
· Basic knowledge of ADA, safety regulations and fire codes as it relates to delivery of services.
· Ability to create excitement and joy in all areas of the FOH operations for the benefit of Center patrons.

Interested candidates should send cover letter, resume and at least three references to:
Event Services Manager Search

Posted 2-7-2005

Posted 1-5-2005

Posted 12-21-2004

Posted 12-20-2004

ASSISTANT HOUSE MANAGER (HOURLY)*

Posted 12-16-2004

Posted 12-2-2004

Posted 11-19-2004

Posted 11-12-2004

Posted 11-3-04

Posted 9-23-04

Posted 7-6-2004

Posted 6-28-2004

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